Public offer to conclude a services contract
Published: 18 August 2026
Project / Service: NimbusWay
Site: https://nimbusway.app
Cabinet: https://nimbusway.app/lk/
Contact: support@nimbusway.app
This offer is published in Russian and English. If the two texts differ, the version that matches the language of the customer’s account interface prevails. Russian edition: /ru/offer/.
1. General
1.1. This Public Offer sets out the terms for concluding a services contract (the “Services Contract” and/or the “Contract”). It is an offer addressed to an indefinite circle of persons that is sufficiently definite and expresses the intention of the person making the offer to consider itself bound by a contract with the addressee who accepts it.
1.2. Performing the actions described in this Offer confirms that both Parties agree to conclude the Services Contract on the terms, in the manner, and in the scope set out in this Offer.
1.3. The text below is the official public proposal of the Operator to conclude a Services Contract on adhesion terms.
1.4. The Contract is concluded and takes effect when the Parties perform the actions provided in this Offer that mean unconditional and complete acceptance of all terms of this Offer without reservations or limitations, on adhesion terms.
2. Terms
Contract — the text of this Offer and its annexes, which form an integral part of it, accepted by the Customer through the conclusive actions provided in this Offer.
Conclusive actions — conduct that expresses consent to conclude, amend, or terminate a contract, including full or partial performance of the proposed terms.
Operator’s Site — the website at https://nimbusway.app, including the cabinet https://nimbusway.app/lk/ and related pages (including /privacy/, /terms/, /offer/). Messenger support channels are not the Site; they are additional contact and sign-in channels only.
Service — the NimbusWay software service that protects the connection and encrypts traffic on the Customer’s devices (including public Wi‑Fi): client apps (Android, Android TV, iOS, iPadOS, macOS, Windows, Linux), the web cabinet, and access to the Operator’s infrastructure. The device performs a key exchange; the private key stays with the Customer. The service is prepaid and delivered only in digital form; no physical goods are shipped.
Parties — the Operator and the Customer.
Service (the work) — providing the Customer with access to the Service on the terms of this Offer, the tariffs, and the information published on the Site and in the apps.
Customer — a legally capable natural person who has accepted this Offer.
3. Subject
3.1. The Operator undertakes to provide the Services, and the Customer undertakes to pay for them in the amount, manner, and time set by this Contract and the tariffs on the Site / in the app.
3.2. The name, scope, manner, and other conditions of the Services are determined when the request is made (registration, balance top-up) or are set on https://nimbusway.app and in the cabinet.
3.3. The Service is prepaid: the Customer tops up a balance from which charges are taken under the current tariff and the billing ledger. There is no auto-renewing subscription. Availability of particular nodes and routing features may differ by platform and region.
3.4. The Operator provides the Services itself or with third parties (including payment services and infrastructure nodes) and is responsible to the Customer for their acts as for its own, within this Offer.
3.5. The Contract is concluded by accepting this Offer through conclusive actions, including:
- creating an account on the Site, in the cabinet, or in the app;
- placing a request for the Services;
- paying for the Services (topping up the balance);
- starting to use the Service.
The list is not exhaustive: any actions that clearly show intent to accept the offer are enough.
3.6. The Service is provided entirely remotely in digital form. No physical goods are shipped; there is no postal, courier, or other delivery of tangible items.
3.7. How to place an order:
- create an account in the app or cabinet (email or a third-party identity provider);
- top up the prepaid balance by bank card or another method shown in the payment interface;
- turn protection on in the app on the chosen devices (within the device limit).
3.8. The Service starts as soon as the payment partner confirms the payment and the amount is credited to the balance (usually within a few minutes). Access is available while the balance is positive.
4. Rights and duties
4.1. The Operator
4.1.1. Undertakes to provide the Services in accordance with the Contract, in the scope and on the terms stated in the Contract and on the Site.
4.1.2. Undertakes to give the Customer access to the Site and cabinet sections needed for information about the Services and the balance.
4.1.3. Is responsible for storing and processing the Customer’s personal data under the Privacy Policy, keeps that data confidential, and uses it to provide the Services, keep accounts, and comply with applicable law.
4.1.4. May change the period of the Services and the terms of this Offer unilaterally by publishing the changes on the Site. New terms apply to newly concluded Contracts; for already concluded Contracts they apply from publication of the updated Offer if the Customer continues to use the Service.
4.1.5. May suspend or end access on a reasonable suspicion of a breach of the Contract, applicable law, or the requirements of the payment service then in use.
4.2. The Customer
4.2.1. Must provide accurate information when registering and receiving the Services.
4.2.2. Undertakes not to reproduce, copy, sell, or give third parties commercial access to the Service without the Operator’s consent, except for personal use.
4.2.3. Undertakes to use the Service only lawfully: not to infringe third-party rights, not to attempt unauthorised access to the infrastructure, not to create excessive load, and not to use the Service for unlawful activity.
4.2.4. Undertakes to accept Services actually provided.
4.2.5. May demand a refund for Services not provided, provided poorly, or provided late, and may refuse the Services on the grounds of applicable law and section 5 of this Offer.
4.2.6. Warrants that the Contract terms are understood and accepted without reservations and in full.
5. Price and settlement
5.1. The price of the Services and the payment procedure are set by the Operator’s tariffs when the request is made, or are published on https://nimbusway.app and in the cabinet / app.
5.2. All settlements under the Contract are cashless through payment services. The Operator does not store full bank-card data. Which payment service is used may change and is shown at top-up.
5.3. Payment is deemed made when the Operator receives confirmation from the payment service then in use and the amount is credited to the Customer’s balance.
5.4. A first-payment refund may be requested within 7 (seven) days at support@nimbusway.app, unless mandatory consumer rules of the Customer’s country or an app-store rule require otherwise. Purchases through Apple App Store / Google Play follow the rules of the relevant store.
5.5. Refunds for Services not provided or provided poorly follow applicable law, including mandatory consumer-protection rules of the Customer’s country. A period of access already used (balance charges for delivered days / devices) is not refundable unless that law expressly requires it.
6. Confidentiality and security
6.1. In performing the Contract the Parties keep personal data confidential and secure under applicable personal-data and information-security law and the Privacy Policy.
6.2. Processing of the Customer’s data is described in the Privacy Policy. The Operator does not keep journals of visited sites, DNS queries, destination addresses, or the contents of user traffic (no-log policy). Session traffic is encrypted after key exchange (ChaCha20-Poly1305 / AES-256-GCM depending on protocol and transport).
6.3. The Parties undertake to keep confidential information obtained while performing the Contract, except information that is public, must be disclosed by law, or is agreed by the Parties.
7. Force majeure
7.1. The Parties are released from liability for non-performance or improper performance if proper performance became impossible because of force majeure: prohibitive acts of authorities, epidemics, blockade, embargo, earthquakes, floods, fires, and other natural disasters.
7.2. The Party affected must notify the other Party within 30 (thirty) business days. A document from a competent public authority is sufficient confirmation.
7.3. If force majeure lasts more than 60 (sixty) business days, either Party may withdraw from the Contract unilaterally.
8. Liability
8.1. For non-performance and/or improper performance the Parties are liable under this Offer and applicable law.
8.2. The Operator is not liable if non-performance was the Customer’s fault, due to restrictions or outages of third-party networks, acts of payment services outside the Operator’s control, or force majeure.
8.3. The Service is provided “as is” and “as available”. To the extent permitted by law, the Operator’s aggregate liability is limited to the amount actually paid by the Customer for the Service in the 3 (three) months before the event, unless mandatory rules provide otherwise.
8.4. The Party that breached its obligations must compensate the other Party’s losses within the limits allowed by law and clause 8.3.
9. Term of the Offer and the Contract
9.1. The Offer takes effect when posted on the Site and remains in force until withdrawn by the Operator.
9.2. The Operator may change the Offer and/or withdraw it at any time. Notice of a change or withdrawal is given by posting on the Site, in the cabinet, or to the Customer’s email address.
9.3. The Contract takes effect when the Customer accepts the Offer and lasts until the obligations are fully performed or until the account is deleted / the Service is discontinued.
9.4. Changes published on the Site as an updated Offer are deemed accepted by the Customer if the Customer continues to use the Service after publication.
10. Additional terms
10.1. The Contract is governed by the law of the Operator’s country of residence. Mandatory consumer-protection rules of the Customer’s country apply to the extent they cannot be waived by agreement.
10.2. The Parties must try to settle disputes amicably. A pre-action claim is required: send it to support@nimbusway.app. The reply period is 10 (ten) business days.
10.3. If no agreement is reached, the dispute is to be resolved by a competent court at the Operator’s place of residence, unless mandatory rules of the Customer’s country require otherwise.
10.4. The Parties may communicate in the language of the Customer’s interface (Russian or English). Documents are provided in one of those languages or with a translation.
10.5. A Party’s inaction in the face of a breach of the Offer is not a waiver of the right to protect its rights later.
10.6. Links to third-party sites are for information only. The Operator does not control their content and is not liable for losses from using them.
10.7. Terms of use of the client apps are also set out in the terms of use. If the texts differ, this Offer prevails for payment and refunds.
11. Operator details
| Status | Self-employed Vladimir Peresypko |
| TIN (INN) | 773584392101 |
| Contact phone | +7 901 982-39-71 |
| Contact email | support@nimbusway.app |
| Site | https://nimbusway.app |
| Telegram support | https://t.me/nimbusway_support |